About us:
Based in the heart of Birmingham's historic Jewellery Quarter, W J Sutton Ltd. are a leading manufacturing and wholesale jewellery business.
With over 130 years of experience in the jewellery industry, we are one of the UK's most established distributors of Sterling Silver and 9ct Gold jewellery.
We offer our customers competitive prices and a wide variety. Our ever evolving range consists of over 6,000 products including our heritage design handmade chains, machine made chains, earrings, pendants, cufflinks and findings.
We are a trade only business and offer a discrete and highly personal service to our trade customers.
Prices:
Our prices will fluctuate based on the London Bullion fixes.
New Customers:
You can create an account on our website www.925jewellery.co.uk
Click on 'Create Account' at the top of the page.
Fill the fields on the next page with the required information and create a unique username & password.
Please note that this username & password cannot be changed.
Click 'Sign Up'. You can expect your account to be confirmed within 1 working day, after which your account will be ready to use.
We have some long standing clients who have credit accounts. However, because banks are reluctant to extend their credit facilities, several of them are struggling to pay to our terms.
Therefore, we are only opening new credit accounts in very exceptional circumstances.
Placing Orders:
Orders can be placed
Agent appointments:
For customers in Great Britain, Ireland and the Channel Islands, we are happy to organise for one of our independent agents to visit your premises with our range.
Minimum orders:
The minimum order that we accept is £50, excluding VAT and postage.
Delivery:
We endeavour to dispatch all items that are in stock on the same day or the following day.
If your parcel has not arrived within 2 working days, please contact a member of our team at 0121-604-5446.
The delivery charge for parcels valued over £50 will be sent Special Delivery at a cost of £7.50. This value is given on web orders at the time of payment.
Any items left on back order will not be charged postage, if the value of the parcel is under £50 we will send this first class tracked.
We do not offer dropshipping services. This is because we are a bulk distributor and have not incorporated the costs of individual parcels into our costings.
Working Hours:
Monday to Friday: 9am-4pm
Weekend: Closed
Excluding bank holidays and seasonal holidays.
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